Privacy policy

This policy explains what personal information we collect through this website, why, and what your rights are.

Who we are

Academy Property Services is a painting and decorating business based in Great Yarmouth, Norfolk. You can contact us at info@academypropertyservice.co.uk or on 01493 506760.

What we collect and why

When you use the enquiry form we collect your name, postcode or town, phone number and email address (you give at least one of these), the service you are asking about and the details you write. We use this only to reply to your enquiry, discuss the work and provide a quotation.

If you call or email us, we keep the details you give us for the same purpose.

Our legal basis

We use your details because you have asked us to get in touch and to take steps before agreeing any work, and because it is in our legitimate interests to respond to enquiries and keep business records.

Who sees your details

Your enquiry is sent to us by email and recorded in the administration area of this website. It is handled by us and by the providers that host the website and its email. We do not sell your details or use them for marketing unless you ask us to.

Reviews and third parties

This site displays reviews from our Google Business Profile using a widget supplied by Trustindex. When the widget loads, your browser connects to Trustindex, which can receive technical information such as your IP address and browser type. See the cookie information page for more.

How long we keep it

We keep enquiry details for as long as we need them to deal with your enquiry and to keep our business records, and we delete them when they are no longer needed.

Your rights

• to ask what personal data we hold about you and for a copy of it;
• to ask us to correct or delete it;
• to object to us using it, or ask us to restrict how we use it.

To use any of these rights, contact us using the details above. If you are unhappy with how we have handled your data you can complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. It was last updated on 29 October 2026.